FAQ

Frequently Ask Questions

How can we help you today.

What is included in the package ?

When you subscribe to PlugStreamTV, you get all Live TV, VOD , PPV , All sports and so much more.

What are our quality servers ?

We are first the best service provider on the internet and we provide no freeze technology with 99% uptime.

What are our commitments regarding the quality of the services ?

We offer the Excellent IPTV service in the UK and Europe. Our servers are equipped with high bandwidth and anti-freeze technology. We also offer a fast delivery service for mail orders. If one of your subscriptions does not work, we always solve the problem or offer alternative subscriptions.

How will I receive my subscription ?

Once you have made a payment, you will be contacted via phone number or email within less than 1 hour with your login details.

Can I request a refund ?

Sure, you’ll be welcome to request a refund within 72 hours of subscribing to any paid plan.

Which devices can access our service ?

Our IPTV services can be accessed via any smart TV (Samsung, Sony, LG …), all Android devices (STB, phones), Apple TV, iPhone, MAG box on STB Emulator app, Fire Stick, we support all devices, and we help you with our live chat on whatsapp to set up your iptv on your device.

Why do we no longer offer the free trial ?

Our company has decided to stop testing the free service because of spammers, who always search for the free service without being interested in the subscription. So if you are not a part of it, our team is there for you, we will follow you before and after the subscription.
You can subscribe to 24-hour trial with full quality and money-back guarantee to test our service according to your needs.

Can I install the app on more than one system ?

Yes, you can install the system on as many devices and apps as you want, But you can only do this if you purchase a family plan subscription.

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